1. General Information

These terms and conditions govern your use of our website and the purchase of our products. By using our website or purchasing from us, you agree to these terms in full.

2. Products
We sell natural dog treats and home-baked goods. All products are made from high-quality ingredients with no artificial additives. Please check individual product descriptions for specific information, including allergens.

3. Pricing and Payment
All prices are listed in GBP and include VAT where applicable. Payment is due at the time of order. We accept Pay Pal and credit/debt card payments through Paypal. Prices may change without notice, but this will not affect orders that have already been placed.

4. Shipping and Delivery
All our treats are made to order. We aim to dispatch orders within 2-4 working days (5-7 for personalised orders). Standard shipping charges apply. Delivery times are estimated and may vary depending on location. Please note that we currently ship within the UK.

5. Returns and Refunds
We do not accept returns unless there is a problem with the product supplied. If there is an issue with your order, please email us at sales@thehhab.co.uk within 7 days of receipt. We may ask for photos or further information to investigate. Refunds will be processed promptly if the issue is confirmed.

6. Allergies and Dietary Information
While we take care to ensure our treats are free from harmful ingredients, it is your responsibility to check the product information for any allergens that may affect your pet. If your dog has specific dietary requirements or allergies, please inform us when placing your order, and we will do our best to accommodate.

7. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

8. Limitation of Liability
Happy Hounds Artisan Bakery is not responsible for any indirect, incidental, or consequential damages arising from the use of our products. It is your responsibility to supervise your pet when consuming our treats and to ensure that they are suitable for your pet’s dietary needs.

9. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will take effect when posted on our website. Continued use of our services constitutes acceptance of the new terms.

10. Contact Information
For any queries or issues related to your order or these terms, please contact us at sales@thehhab.co.uk.